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Human Services Management Corporation (HSMC) was founded in San Francisco in 1978 to provide management and administrative oversight for the State of California’s childcare subsidy contracts.
Over the past 30 years, we have grown from a $250,000... |
What We Do
We help organizations succeed. We nourish and support an organization’s success. We help build better organizations. We solve the organizational problems so the organization can solve the people’s problems.
Our Expertise:
Association... |
Why Choose HSMC
We've got an outstanding track record:
For 30 years, HSMC has managed both start-ups and mature organizations, helping the company achieve success by carefully assessing the needs and working smart to accomplish their goals... |
Association Management
Professional associations have remarkable powers to accomplish the goals of their members. Often, however, the members do not have the time to invest to work on these goals every day – and the association does not have the financial... |
Contract Management
HSMC offers a unique blend of expertise, experience, and proven accomplishment to working partnerships between public and private social service institutions.
For 30 years, we have managed among several others, one of the largest early childhood... |
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What We Do
We help organizations succeed. We nourish and support an organization’s success. We help build better organizations. We solve the organizational problems so the organization can solve the people’s problems.
Our Expertise:
Association... |
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Who We Are
Human Services Management Corporation (HSMC) was founded in San Francisco in 1978 to provide management and administrative oversight for the State of California’s childcare subsidy contracts.
Over the past 30 years, we have grown from a $250,000... |
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The Newsroom
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"Capitol Plus" Inside the Budget Crisis
Has it ever been more critical to have inside information on legislative budget and policy maneuvers?
For years, over 7,000 education practitioners, legislators and policy makers have been reading legislative analyst... |
California's Children: Daily News
We at HSMC are pleased to offer CALIFORNIA'S CHILDREN, a complimentary news service for California's child care professionals, legislators, volunteers, and families. Today on California's Children: First 5 Makes Bridge Loans to Broke... |
Meet Our Experts
We'd like for you to get to know us - the people behind our efficient and compassionate organization. Enjoy a short video introduction to our professionals -- the people whose goals are to help you achieve your mission.
... |
Board of Directors
Giuliana Halasz, MSW;President of the Board of Directors, HSMC.
As the president of the Professional Association for Childhood Education... |
Our Culture & Mission
Our core values emphasize customer service at all points of client interaction.
*We recruit seasoned front office personnel with the requisite skills to handle incoming calls, walk-in clients, and unexpected... |
Our Achievements
Dennis Vicars, CEO of HSMC, explains the trajectory of success PACE has experienced with HSMC's management and guidance:
Seven years ago when HSMC took over the contract for the Professional Association for Childhood Education (PACE), the... |
Our Clients
PACE, a client for nearly 30 years:
The Professional Association for Childhood Education (PACE) is a non-profit, tax-exempt, membership-based, 53-year-old organization that promotes excellence in education and quality child care in... |
Partners & Affiliates
Child Development Policy Institute
The Child Development Policy Institute (CDPI) is a non-partisan, independent organization whose mission is to help establish sound public policy that benefits the children of California.... |
Career Opportunities
Hello,
I’m Linda Holman, manager of human resources at Human Services Management Corporation. Please click on the link below for our current... |
Helpful Resources
Quick Links:
Becoming an HSMC Client
Partners & Affiliates
Organization Links:
American Society of Association Executives
Charter Accredited Association Management Company
International Association... |
Becoming an HSMC Client
Let's sit down and talk about your goals, your specific needs, and what are your present frustrations in not being able to attain those goals.
We’d like to expand...but we have a fear that in so doing we would jeopardize our capital... |
Monday Morning Memos Archive
If you missed last week's Monday Morning Memo, you can find it here.
... |
The Difficults
The Management Memo
"Managing the Difficults"
Leading motivated people certainly makes the art of management easier. In fact, we as leaders will all too often take too... |
"The enemy is us": Paul Miller on state child development cuts
Today, our Monday morning memo comes from Paul Miller (below, at left). Paul is the executive director of Kidango (headquartered in Fremont) and editor of Early Education in the News (a free newsletter available by signing up here); he takes on... |
Employee motivators: a surprise
Employee Motivation: It's Not What We'd Expect
In the January 2010 issue of the Harvard Business Review, over 600 managers and an equal number of employees were surveyed, and asked to rank, in order of most important, a list of employee... |
The Oldest Truths
In The Oz Principle, management accountability, imply the authors (Roger Conners, Tom Smith and Craig Hickman), is more "make believe" than "make it happen."
“When you pull back the curtains... |
The Right Stuff...
From page one:
Jim Collins (below), in his book, How the Mighty Fall, tells us: “Throughout our research studies, we found that dramatic leaps in performance came when an executive team of exceptional leaders coalesced and made a series... |
Learning How to Be A Good Boss
BY DENNIS VICARS, CEO, HSMC
I have been blessed in my life to work for some of the best and worst leaders (and managers, in that order) in this country. All gave me something which has aided me in my own leadership role and which hopefully... |
How to Keep Your Head When All About You...
Edward Hallowell, a time-management expert -- as well as someone who, in his psychiatric practice, works on issues of ADHD -- has posted some tips in his blog for the "crazy busy." In fact, he titled one of his books, "Crazy Busy:... |
Great Expectations?
I recently read a management study in which significant number of people who worked for a variety of businesses and industries were asked what they expected from their leaders. After sifting through the various responses, the researchers were able... |
What's Good for the Goose...
Together, everyone achieves more: no organization succeeds without teamwork. Team leaders can learn a few lessons from geese:
As each goose flaps its wings, it creates an uplift for others behind it. There is 71% more flying range in... |
A Tough Act to Follow?
Why do we who are in leadership positions often make it so hard for our staff to follow us? Is it any wonder that our staff sometimes seems inefficient, confused, and lacking in motivation to work toward a common vision -- when we have... |
To Succeed, Fail More
Soichiro Honda, the founder of Honda Motor Corporation, tells us, "Success is ninety-nine percent failure."
If that is the case, why don't we allow our employees to fail more often?
I've never learned much from my successes --... |
The Payoff
Canadian economist Robert Fairholm, of the Center for Spatial Economics reports on a recent study that he conducted that revealed early childhood care and education reaps the greatest economic benefits to the nation of any sector in the Canadian... |
Do You Hear What I Hear?
The words to a beloved carol can be a guide for us who are leaders of our organizations...especially at this time of year, when the possibility of increased stress, and depression is always high...and nevermoreso than this year, with layoffs... |
Nurturing Our "Creatives"
Please feed the writer.
(And the artists, the musicians, the designers, the experimenters, the researchers….). Michael Pollock, founder of Pollock Spark, an executive consulting firm in New York that specializes in working with creative... |
Say It Again, Sam
“In my experience, people don’t ‘get’ the important messages leaders try to send the first time around,” writes Rosabeth Moss Kanter (at left) in the Harvard Business Review On Point (Fall 2009).
According... |
ELQIS at CDPI Fall Forum
November 16, 2009
Below, Dennis Vicars, CEO of HSMC and Chair of the ELQIS Subcommittee on Design Ideas for Licensing, Quality Rating, and Improvement Systems, addresses the audience of the Child Development Policy Institute (CDPI) of which... |
What are you really hearing?
Dennis Vicars, CEO, HSMC
Recently, I read that learning to speak is one of the more difficult tasks we humans must master. I also learned that mastering conversational English requires about 50,000 words and that the average adult... |
You Don't Need to Be the Smartest Guy in the Room
Years ago, I learned I didn’t have to be the smartest guy in the room.
But I did need to have the smartest team. (At left: I'm with the board of directors of the Child Development Policy Institute. I'm the president -- and I'm fortunate... |
September 28, 2009
THE MONDAY MORNING MEMO
In a recent interview in Scientific American Mind, UC Berkeley psychology professor Dacher Keltner (at right) states that humans are “born to be good" -- i.e., our mammalism and hominid evolution has... |
Monday, August 31, 2009
Poor Leadership
Good times have a tendency to hide plenty of sins – key among them: poor leadership.
Most managers can keep it together in the good times; the real test of mature mettle begins when limited resources require quality... |
Monday, August 10, 2009
Good Workers in Bad Times
A Psychology Today
(August 2009) article on Lance Armstrong,
“Livestrong and Prosper,” asks, “Do hard times make you hardier?” It cited the
study of a faltering company:
... |
Monday, August 3, 2009
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Monday, July 20, 2009
It’s Good to Be Fired? Well, Maybe
There is
nothing like necessity; i.e., food, shelter, etc., to get us up and motivated.
Statistics tell us that less than 20% of Americans love their jobs. One-fourth hate
what they do for a living... |
Monday, July 13, 2009
Great job!
“Organizational
Researchers have been telling us for years that affirmation motivates people
much more than financial incentives, but we still don’t get it.”
This from Hans Finzel in introducing the mistak... |
Monday, July 6, 2009
Trends to Plan
For
Jimmy
Buffet
sang about “Changes in latitudes/changes in attitudes,” and recently Newsweek
chronicled changes that have occurred in America
of late. Here are some of the trends the magazine presented:
... |
Monday, June 29, 2009
The Importance of Napping
In
preschool programs it is recognized that children need an afternoon nap... |
Monday, June 22, 2009
American
Recovery and Reinvestment Act (ARRA) to release $44 billion
According
to the U.S. Department of Education, $44 billion in education funding is to be
made available in the next 30 to 45 days. The first round of funding... |
Monday, May 18, 2009
5+5
= 10
I was recently
asked -- while attending the Milken Institute’s Global Conference -- what I
thought were the 10 key ingredients
that all great leaders possess.
I first responded
that it is my belief that 10 can probably... |
Monday, May 11, 2009
DRUCKER’S
TOP FIVE
In his
book, The Five Most Important
Questions You Will Ever Ask About Your Organization, management guru Peter Drucker identifies these important
elements of an effective organizational plan:
Abandonment: Deciding... |
Monday, May 4, 2009
The Milken Institute Global Conference: Leadership Observed
Last week, I participated, as I have for the past five years, in the Milken Global Conference held in Beverly Hills.
I enjoy this huge event, at which 2,500 world leaders in government,... |
Monday, April 27, 2009
WE’RE ALWAYS RECRUITING
Everyone who has ever worked with me knows that, among my many mantras, one stands supreme: “We are always recruiting, we are always interviewing and we’re always prepared to hire.”
As my... |
Monday, April 20, 2009
IGNORING THE FACTS DOES NOT CHANGE THE FACTS
In the best-selling business book, Good to Great: Why Some Companies Make the Leap…and Others Don’t (http://www.amazon.com/Good-Great-Companies-Leap-Others/dp/0066620996) , author Jim Collins... |
Monday, April 13, 2009
A study reported in Proceedings of the National Academy of Sciences sheds light on one of the enduring problems of society – that poor children underachieve later in life and thus remain poor themselves. According to researchers Gary Evans and... |
Monday, March 23, 2009
During these extremely tough economic times (California has now hit 10.2% unemployment) when people are being laid-off, working reduced schedules and in many cases, having their wages reduced, it’s good to take stock of our own blessings... |
Monday, March 16, 2009
"Does Your Company Suffer from 'Fire Fighter Micro Focus'?" by HSMC CEO Dennis Vicars.
The link to the video that appeared on the HSMC Home page is http://www.youtube.com/watch?v=Y2GJIH6v19E&feature=player_embedded.
... |
Monday, March 9, 2009
At left, Dennis Vicars (foreground), CEO of HSMC, confers with Michael Milken of the Milken Family Foundation and the Milken Institute, before Milken's keynote at the FEE Leadership Institute in... |
Monday, March 2, 2009
It’s not too late to catch a tremendous leadership program!
Announcement of The Foundation for Early Education’s 2009 Leadership Institute for Early Care and Education: Opportunities in Challenging Times
... |
Monday, February 2, 2009
A recession is a time when many businesses fail, some maintain and a few flourish. Here are 10 tips which should put your organization into the flourish column.
Make sure your total team is on board and understanding of the extra effort that... |
Monday, February 9, 2009
"Get Your Arms Around Your Numbers"
If there is anything that poor economic times can do for your business, it’s making you pay attention on how to improve. Customer service can become more of a concerted effort. Little things... |
Monday, February 16, 2009
Read My Lips - If You Can
A new federal study by the National Center for Educational Statistics (nces.ed.gov) finds that an estimated one in seven American adults, approximately 32 million people, have such low literacy skills... |
Monday, February 23, 2009
EXTREME Customer Service
During these extremely tough economic times, revenue projection, cost containment, debt service, etc. are variables over which we have limited – or no – control. One variable, however, over which we have... |
Monday, January 19, 2009
A New Attitude
If there is an anti-venom for bad economic times, it’s action.
While everyone else is waiting for good news to arrive, the school/center that will achieve success is the one that determines to meet... |
Monday, January 26, 2009
I learned long ago that I did not need to be the smartest guy in the room, but I did need the smartest team in the room. The very definition of leadership, i.e., “an act of guidance, giving direction, coaching, moving a vision…” etc... |
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