"I have had the opportunity to observe the HSMC's exceptional management of our alternative-payment program contracts. We are in good hands. As a direct result of HSMC's knowledge and experience, our contracts have increased considerably Read More...
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The information on these pages is provided to assist you in understanding how we use the information you provide to us, as well as to aid you infinding information that will help you understand the Privacy Act (Public Law 5 U.S.C. § 552a, as amended). How We Handle the Information We Gather When You Visit Our Web Site The type of information that we receive from your visit to our Web sites depends upon what you do when visiting our sites. We use this information to measure the number of visitors to the different sections of our sites and to help us make our sites more useful to visitors. Child Privacy - HSMC values the privacy and protection of children in the use of its Web site. We adhere to the privacy policies stated below in dealing with children 13 years and younger and for all visitors to HSMC Web site. (For more information see “Children's Online Privacy Protection Act of 1998.”) It is the policy of the HSMC that we will not obtain personal identifying information about you when you visit our Web sites, unless you choose to provide the information to us (for example, through a questionnaire in which you willingly provide such information, or in which you are requesting a publication or other information to be transmitted to you by the HSMC). Identification for Law Enforcement or Unauthorized Use - The only time that we will attempt to identify individual users or to share any information we receive with any parties outside of the HSMC is (1) in the course of officially authorized law enforcement investigations or (2) in the event of a suspected attempt to deliberately circumvent our system’s security with the intent to gain unauthorized access or to do physical damage (for example, an attack by hackers). In the latter case, information collected about a suspected intruder may be shared with the HSMC Management (see Contact information below). Web Server Activity - Like most Web servers on the Internet, HSMC servers collect and store within Web access logs all of the information that your Web browser sends when it requests a Web page, including: the name, domain, and numerical internet address of the host computer (typically a computer belonging to your Internet Service Provider and not your personal computer) from which you access the Internet;
It is impossible to determine the actual identity of an individual user from this information. The logs are periodically summarized and analyzed to study site usage over time and to perform other studies to help us improve the site's organization, performance, and usefulness. Monthly extracts of the log files are archived and stored offline at our discretion for an indefinite period of time. Some statistical summaries derived from these data may be retained online or offline at our discretion for an indefinite period of time. Cookies - Some applications may save a “cookie” on your computer's hard disk to provide a temporary history of actions taken. A common example is the tracking of items placed in an online “shopping basket.” We do not retain any record of “cookies” beyond what is necessary for running the application. E-Mail or Web Forms - When you send us personal identifying information by contacting us via e-mail (that is, in a message containing a question or comment) or by filling out a form that e-mails us this information, we use it to respond to your requests. We may forward your e-mail or information to other Government employees or contract personnel who are better able to answer your questions. We do not retain or distribute lists of e-mail addresses to any parties outside the HSMC, except as necessary to conduct official U.S. Government business, and we do not distribute lists of e-mail addresses to non-Government entities. Information collected via e-mail or Web form will be retained at our discretion in a readable form for as long as necessary to complete our response. File Transfer Protocol (FTP) – The HSMC site using the file transfer protocol may also store your e-mail address if your Web browser is configured to provide it. By default, most Web browser software does not send your e-mail address; this option is configured through your browser preferences. Site Security To provide site security and to ensure that this service remains available to all users, our host server employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. Unauthorized attempts to upload information or change information on this Web site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. Information may also be used for authorized law enforcement investigations. Contact If you have questions on HSMC privacy or information technology security, contact: Human Services Management Corporation 300 Montgomery Street Suite 200 San Francisco, CA 94104 TEL: 415-749-6850 |
